Medical

VIP connects violence-impacted youth to the appropriate medical care for their injury-related and on-going medical needs and well-being.

Assist client/caregiver in developing comprehensive plan for complex medical needs

• Obtain recommendations and/or referrals from providers
• Call medical providers and coordinate care with medical team(s)
• Provide education to client/family regarding different components of medical care (e.g., PT, concussion clinic) to support physical recovery
• Coordinate with home care services to provide recovery support

File VCAP claim for client medical expenses

• Outline application process
• Assist in completion of application
• Provide guidance about and assist with supplemental application components (e.g., receipts)
• Request itemized medical bills from provider to submit with application
• Ask questions of VCAP personnel on behalf of clients and caregivers
• Submit physical copy of VCAP application or provide necessary mailing supplies (envelope, stamps, etc.) to caregiver
• Follow-up on status of application and/or payment

Assist client/caregiver in medical insurance application process

• Provide client/caregiver with insurance-related application
• Support completion of insurance-related application

Refer client to specialty care provider

• Coordinate specialty care referral with PCP or other provider
• Discuss role of specialty care provider with client/ caregiver
• Schedule specialty care appointment

Refer client to primary care provider (PCP)

• Research or locate potential PCPs
• Schedule appointment with PCP